Privacy Policy

 Affinity Bank is committed to serving the financial needs of its customers.

As such, we are entrusted with sensitive confidential information so that we can provide the highest quality service and products to our customers. We are committed to protecting the privacy of our customers’ information. As a part of that commitment, we have adopted the following privacy principles and have implemented them at all levels of the organization.

1. Customers Expect Privacy. We believe the protection and confidentiality of our customers’ information is one of our most important responsibilities. We take this responsibility seriously and have designed policies and procedures to prevent misuse of this information.

2. Customer Benefits of Information Management Practices. We collect, retain, and use information about our customers to help administer our business or provide products, services, or other opportunities to them. We collect and retain information for specific business purposes, and we will tell our customers why we are collecting and retaining the information upon request. We use the information to protect and administer our customers’ records, accounts, and funds; to comply with certain laws and regulations; to help us design or improve our products and services; and to understand our customers’ financial needs so that we can provide our customers with quality products and services.

3. Maintenance of Accurate Information. We have established procedures to ensure that our customers’ financial information is accurate, current, and complete. We also pledge to correct inaccurate or incomplete information in a timely manner.

4. Limitations on Employee Access to Information. Each of our employees is required to follow our organization’s “Rules of Conduct”, which states that all customer information is confidential and privileged. The appropriate disciplinary action is taken if this policy or procedures relating to this policy are not followed.

5. Maintenance of Security Standards to Protect Customer Information. We are committed to the security of our customers’ financial and personal information. We maintain security procedures designed to help prevent unauthorized access to their confidential information. We maintain and grant access to their information only in accordance with our internal security standards.

6. Restrictions on the Disclosure of Account Information. We do not reveal specific information about customers’ accounts or other personally identifiable data to parties outside our affiliates for their independent use unless: a) the customer requests or authorizes it; b) the information is provided to help complete a transaction initiated by the customer; c) the information is provided to a reputable credit bureau or similar informational reporting agency; or d) the disclosure otherwise is lawfully permitted or required. We do not provide account or personal information to non affiliated companies for the purpose of independent telemarketing or direct mail marketing of any non-financial products or services of those companies.

7. Maintaining Customer Privacy in Business Relationships with Third Parties. When we conduct business with third parties, we require our vendors and suppliers to maintain similar standards of conduct regarding the privacy of personally identifiable customer information provided to them.

8. Providing Privacy Information to Customers and Responding to Inquiries. We value our customers’ relationship. We want our customers to understand our commitment to ensuring their personal privacy. As a result of this commitment, we have developed this Privacy Policy, which is available to our customers.

Customers who have questions about this policy or the privacy of their customer information may call us at 1 (866) 736-8194 or write to us at Affinity Bank, 400 Galleria Parkway SE, Suite 900, Atlanta, GA 30339.

9. Cookies. If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

10. Embedded Content from other Websites. Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

11. Comments. When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

12. Media. If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

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Affinity Bank protects depositors as a member of the FDIC. Effective September 15, 2023, the Bank converted from a federal savings association to a national bank, and as a result, the Company became a bank holding company instead of a savings and loan holding company. Affinity Bank is not responsible for and has no control over the subject matter, content, information, or graphics of the web sites that have links here. Please contact us with any concerns or comments.   ©2023-2024 All Rights Reserved.