Tools and Resources

Everything You Need to Bank with Us

Tools and Resources

Here, you will find everything you need bank with Affinity Bank. The Help Guides give you step-by-step instructions and screen shots to the most commonly used functions with our internet products. The Forms pages contain the most frequently used forms (such as requests for wire transfers and stop payments). For your convenience, most are fill-able. If you have any questions about a form or can’t find the one you need, please do not hesitate to Contact a Banker.

FAQs

If you have questions about our holding company, our bank or banking activities not found here; please check our FAQs.

Secure Upload

You can use this link to easily send us large files or to receive files from us. All transfers are confidential and automatically protected with SSL data encryption: Secure Upload >>

Recent System Updates

We are upgrading several to systems to better serve our clients; specifically, digital banking and debit cards.

Please read the details of the System Updates and note of times, dates, and actions.

The 2-3 day conversion will begin Friday, September 18th. More Details >>

Courier Services

To supplement remote deposit service for our business clients, we also offer courier service throughout metro Atlanta for those occasions when you have large amounts of cash to deposit. Our couriers are bonded and insured, so you can count on your deposits arriving at the bank safe and sound. With remote deposit and courier services, we can meet your banking needs without you or your employees ever leaving the office. Affinity Bank offers a scheduled courier service to pick-up your cash deposits, so we’re always ready when you need us.

Lost or Stolen Debit Card

It happens to all of us – reach for your debit card only to find it missing. If you find yourself in this situation, immediately report it to us at Affinity as well as to any participating merchants with whom you’ve setup online bill payments. Once we’ve issued a new card, you will have to reestablish automatic bill payments with your new card at the participating merchants.

Contact a Banker or call us at 678-742-9990 as soon as you discover your card missing!

An Affinity Bank Client Representative will cancel the lost or stolen card and issue a replacement immediately. You won’t be liable for any fraudulent purchases or withdrawals from your account when you notify us promptly.

 

Online Banking Help Guides

New Guides Coming Soon.

Order Checks

Out of ammo? Get a fresh stack of checks online through Main Street Checks. It’s easy and secure. To expedite the process, have the following items handy:

  • Your reorder form from the last check order you placed
  • Your control number
  • Your ABA Number
  • The last 4 digits of your account number (remove the spaces)

If you have any questions or problems with the online reorder process, give us a call at 1-866-736-8194 and an Affinity Bank Client Specialist will be happy to assist you.

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